Privacy Policy

This Privacy Policy explains how IPTV Football collects, uses, stores and protects your personal data when you visit iptvfootball.uk or use our IPTV subscription service. We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

IPTV Football ("we", "us", "our") operates the website https://iptvfootball.uk and the IPTV Football subscription service. We act as the data controller for the personal information described in this Privacy Policy.

For privacy questions, contact our data protection team at contact@iptvfootball.uk.

2. Information We Collect

Information You Provide Directly

• Contact details: name, email address, WhatsApp number
• Account details: username, encrypted password, preferences
• Payment details: processed securely by our payment provider — we do not store full card numbers
• Device details: device type and app preference for IPTV M3U setup
• Communication content: messages you send us

Information Collected Automatically

• Technical data: IP address, browser type, operating system
• Usage data: pages visited, time spent, clicks
• Cookies: see Section 8 below

3. How We Use Your Information

• Deliver your IPTV Football subscription and provide login credentials
• Process payments and prevent fraud
• Provide customer support via email or WhatsApp
• Send service notifications (activation, expiry, technical alerts)
• Improve our website and service quality
• Comply with UK legal obligations
• Send marketing emails (consent only)

4. Legal Basis for Processing

• Contract: necessary to deliver your IPTV subscription
• Legitimate interests: improving service, preventing fraud, security
• Consent: for marketing emails and non-essential cookies (you can withdraw anytime)
• Legal obligation: for tax records and law enforcement requests

5. How We Share Your Information

We never sell your data. We share information only with trusted third parties:

• Payment processors: Stripe, PayPal for secure transactions
• Hosting and email providers: for website and communication infrastructure
• Streaming server providers: to issue M3U links and Xtream codes
• Analytics: Google Analytics with anonymised data only
• Legal authorities: where required by UK law

6. Data Retention

• Active subscribers: for duration of subscription plus 12 months
• Payment records: 6 years (UK tax requirement)
• Support messages: 24 months after last contact
• Marketing data: until you unsubscribe

7. Your Rights Under UK GDPR

• Right of access: request a copy of your personal data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion ("right to be forgotten")
• Right to restrict processing: pause processing in certain situations
• Right to data portability: receive your data in portable format
• Right to object: object to direct marketing
• Right to lodge a complaint: with the ICO at ico.org.uk

To exercise these rights, contact contact@iptvfootball.uk. We respond within 30 days.

8. Cookies

We use cookies for:

• Essential: site functionality and login (no consent needed)
• Analytics: understanding how visitors use our site (consent required)
• Marketing: showing relevant ads (consent required)

Manage your cookie preferences via our cookie banner anytime.

9. International Data Transfers

Some service providers may be located outside the UK. We ensure appropriate safeguards via the UK International Data Transfer Agreement (IDTA) or equivalent.

10. Security

We use SSL/TLS encryption, secure servers, restricted access and encrypted password storage. However, no method is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated date.

12. Contact Us