Refund Policy

At IPTV Football we want every customer to be 100% satisfied with our IPTV service. That is why we offer a clear refund policy backed by a 30-day money-back guarantee on all new IPTV subscriptions.

1. Our 30-Day Money-Back Guarantee

If you are not completely satisfied with IPTV Football within 30 days from activation, you can request a full refund. We will return your payment in full to the original payment method.

This applies to all subscription lengths — 3 months, 6 months, 12 months and Lifetime.

2. How to Request a Refund

Contact our UK support team within the 30-day period:

• Send an email to contact@iptvfootball.uk
• Include the email address used at purchase and order number (if available)
• Tell us briefly why you're requesting a refund (optional)

We acknowledge requests within 24 hours and process eligible refunds promptly.

3. Refund Processing Time

• Credit / Debit Card: 3 to 7 working days
• PayPal: 1 to 3 working days
• Bank Transfer: up to 10 working days
• Cryptocurrency: typically within 24 hours

4. Refund Eligibility

• Refund request submitted within 30 days of activation
• Subscription purchased directly from iptvfootball.uk
• Refund request submitted from the purchase email

5. When Refunds Are Not Available

• Requests after the 30-day guarantee period
• Accounts suspended for Terms violations (sharing credentials, fraud)
• Issues caused by your own internet connection or third-party apps
• Chargeback attempts before contacting our support team

6. IPTV Free Trial Refunds

The IPTV free trial / instant trial IPTV access is offered at no cost, so no refunds apply. Refunds only relate to paid subscriptions.

7. Cancellation

Cancel anytime by simply not renewing when your subscription expires. None of our subscriptions renew automatically.

8. Digital Content & Consumer Rights

Because our service is a digital product delivered immediately, you waive your statutory 14-day right of withdrawal under the Consumer Contracts Regulations 2013. Our 30-day guarantee provides stronger protection.

9. Contact for Refund Requests